Ace Sure Set Standard of Excellence

What Makes an Excellent Windshield Glass Installation

We are so lucky to live here in the islands enjoying our great weather and tropical climate all year round. For these reasons along with lower driving speeds, most drivers will only replace their windshield twice in their driving lifetime. Because of low breakage rates, many drivers are unaware of what to do when they get a chip or crack in their windshield. The good news is our certified professionals at Ace Auto Glass are trained on the best methods to repair or replace your windshield, and offer you the best in optic quality and safety standards. Ace Auto Glass technicians are certified by the Auto Glass Safety Council (AGSC) which is recognized as the National Standards for installations and safety in the industry. The Ace Training program is the only program that is recognized in the islands to meet and exceed all of the AGSC’s guidelines for safe installations.

The Sure Set Process

The process starts with a super clean glass surface that has been prepared using multiple cleaning agents specially formulated to ensure proper adhesion of the glass. Once cleaned, the new windshield glass is primed with a bonding agent that is allowed to dry and etch itself onto the glass. The cleaning and linking process is a critical part of a good installation. Protective gloves are used by each technician to avoid contamination of the glass or bonding surface.

The next step is to check the condition of the (vehicle’s) bonding area under the glass for rust or any uneven areas that can produce a bad seal or cause a stress crack in the future. If rust is found under the glass, appropriate steps are needed to remove and address the problems to prevent the rust from growing. There are times if the rust is small, it can be done by our Ace technicians. Otherwise, the vehicle may have to go to a body shop for more extensive treatment.

Removal of the old windshield glass is done by using many different methods depending on the type of installation. The removal process is one of the most critical since this is where damages to the bonding area can occur. The glass is bonded using a high strength urethane that holds the glass in place at a rate of 800 to 1000 psi.

Once the glass has been removed, the old adhesive is trimmed down to exacting levels. This will allow the most new urethane adhesive to be applied to the bonding area. The new urethane and primers are all dated and no product is used outside its expiration dates.

Depending on the urethane used for each installation, there are minimum drive away times based on the products drying and bonding times. Temperature and humidity can also play a role in drive away times. Most installation and allowable drying times takes as little as 2 to 4 hours before the vehicle can be released.

So “Replace with Ace” for the confidence of knowing your windshield was installed using the “SureSet” exacting measures and procedures for a safe installation. Call any one of our 9 locations in Hawaii and Guam to set up your appointment or to answer any questions you may have.

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